Recruitment and Outreach Specialist

Posting Details

Position Details

Employee Type CS-Classified Staff
University Title Program Specialist 2
Working Title Recruitment and Outreach Specialist
College/Area College of Pharmacy
Department Pharmacy, College of
Department Link

WSU College of Pharmacy

Position Number 87509
Hiring Unit Student Services
Work Location Spokane
Zip Code 99210
This position is in a Bargaining Unit No
Summary of Duties

The College of Pharmacy at Washington State University is focused on being a leader in advancing, promoting and protecting human health by providing a transformation educational experience to the next generation of health providers.

The Office of Student Services in the College of Pharmacy is seeking an enthusiastic, customer-service oriented, organized and engaged individual to join our student services team. This full-time position is responsible for providing primary support to outreach and recruitment efforts and back up support to the admission process, professional development and retention of prospective Doctor of Pharmacy students.

This position requires travel of up to 60% effort to local, regional, and national locations for student recruitment visits.

This position will also be responsible for coordinating student service events/activities throughout the academic year.

Additional Information

Competitive benefits available!

The Position

60% Student Recruitment and Outreach

Develop and implement a comprehensive outreach and recruitment plan for prospective Doctor of Pharmacy students in alignment with the College of Pharmacy’s strategic goals, under the general supervision of the Director of Student Services.

Evaluate current recruitment strategies, plans and programs. Identify creative and/or new approaches for student recruitment for the WSU Spokane campus and Yakima programs. Including, but not limited to, virtual recruitment and tours.

Oversee the utilization of Hobson Radius CRM in recruitment efforts. Provides leadership and training to the Office of Student Services regarding best practices and appropriate use of system.

In collaboration with the Director, responsible for marketing and communication materials, website and related activities. Develop and maintain the communication plan, revising on an as needed basis.

Coordinate, plan, and carry out recruitment efforts for the Doctor of Pharmacy
program under the general supervision of the Director of Student Services.

Responsible for traveling to designated recruitment sites locally, regionally and nationally for recruitment related activities.

Establish relationships with prospective students, advisors and connectors to promote Doctor of Pharmacy program and communicate program requirements.

Work with other in-state and out-of-state colleges and community colleges to ensure students are aware of our programs. Communicate College of Pharmacy program requirements to other high school and college advisors to ensure they understand our requirements for entrance into our programs.

Collaborate with the communications department to help develop and distribute marketing and resource materials for student recruitment and retention.

Collaborate with WSU Spokane Student Affairs Admission and Recruitment team.

Collaborate with the development department to host events.

Collaborate with the College of Pharmacy Ambassador program and Alumni.

Advise prospective students regarding program admission requirements, evaluate transcripts and determine course equivalencies.

Maintain electronic confidential student files and a database of incoming students.
Help guide students in completing necessary admissions requirements and paperwork and reviews progress to ensure all admission requirements are met.
25% Admissions

Provide assistance with the admissions process for the Doctor of Pharmacy program under the general supervisor of the Director of Student Services, in collaboration with the Admissions Coordinator.

Under general supervision, receive and evaluate transcripts for course equivalency, determination of prerequisites and verification of departmental requirements. When necessary request syllabi from other universities to determine acceptability of courses to meet our requirements. Determine what courses are needed to fulfill program requirements for admission.

Provide assistance with application evaluation, tracking equivalencies in WebAdMit, reading applications and responding to applicants.

Guide students in completing necessary admissions requirements and paperwork. Reviews progress to ensure all admissions requirements are met.

Assist transfer students, field inquires about program policies and prerequisites, and advise potential students regarding course equivalencies and transfer of credits.

Collaborate in the planning and coordination of Doctor of Pharmacy interviews with Admissions Coordinator for the Spokane and Yakima locations.

Collaborate in the planning and coordination of recruitment and admission related events, such as orientation, yield events, group visitation programs and other potentially planned events.

Interact and communicate with WSU administrative offices including but not limited to Admissions Office, Registrar’s Office, Student Accounts, Scholarship Services, and Financial Aid.

10% Student Services/Academic Support

Provide support in the coordination of student services activities and/or events including but not limited to: new student orientation, white coat and career day.

Serve as primary contact for students and faculty regarding program policies, procedures and course prerequisites/requirements.

Maintain electronic confidential student files and a database of incoming students.

5% Miscellaneous

Perform other related duties as assigned.

Appointment Status Permanent
Job Appointment (FTE%)


Position Term in Months 12
Monthly Salary $2,984.00

Position Qualifications

Required Qualifications

A Bachelor’s degree OR equivalent education/experience.

Additional Requirements

Experience providing support and/or coordinating activities related to student services in higher education such as admissions, advising, career counseling, financial aid, outreach, recruitment and/or retention.

Demonstrated strong interpersonal and communication skills necessary to represent the College of Pharmacy in a professional manner.

Position requires a valid driver’s license.

Position requires travel of up to 60% time to local, regional, and national locations for student recruitment visits.

Preferred Qualifications

A Master’s degree.

Experience at WSU or other institute of higher education within a student services role (including student recruitment and retention, academic support).

Demonstrated ability to work collegially and collaboratively with diverse internal and external individuals and groups.

Ability to multi-task and work with frequent interruptions.

Will this position require a background check? This position has been designated by the department to require a background check

Posting Detail Information

Open Date 09/13/2017
Close Date 10/08/2017
Open Until Filled No
Special Instructions to Applicants

As part of the recruitment process please complete the online application and submit a resume and cover letter addressing your qualifications as they relate to the duties of this position. Within the online application, please provide contact information for at least three (3) professional references.

EEO Statement

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or

Posting Number 20133702P

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The classification requirements for this position are a Bachelor's degree OR equivalent education/experience. Do you meet these classification requirements?
    • Yes
    • No
  2. * Do you have, or can you obtain by time of hire, a valid Driver's License?
    • Yes – Issued by the State of Washington
    • Yes – Issued by the State of Idaho
    • Yes – Issued by another State
    • No
  3. * Do you have the ability to travel?
    • Yes
    • No
  4. * How did you hear about this employment opportunity?
    • WSU Website
    • Personal Contact/Referral
    • Career Fair
    • Professional Journal/Association
    • Newspaper
    • Radio
    • Association of Public and Land Grant Universities (APLU)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • State of Washington WorkSource
    • Workplace Diversity
    • Facebook
    • LinkedIn
    • Twitter
    • Other