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Retention Coach

Posting Details

Position Details

Employee Type AP-Administrative Professional
University Title Student Services Coordinator/Advisor 1
Working Title Retention Coach
College/Area WSU Tri-Cities
Department Academic Affairs
Department Link

WSU Tri-Cities Academic Advising

Position Number 103252
Hiring Unit Academic Advising
Work Location Tri-Cities
Zip Code 99354
This position is in a Bargaining Unit No
Summary of Duties

The Retention Coach will provide counseling and advising support to WSU Tri-Cities prospective and current students as part of the Advising Center through the certification into a major. The incumbent will help students navigate through their college experience successfully; will counsel students on resources available at the campus and make referrals when necessary.

The incumbent will be a member of a collaborative team that also assists with New Student Orientation, Learning Living Communities, and other essential non-academic services that assist students in degree persistence.

Additional Information

Applicants must include a resume and cover letter with the online application.

Application materials should clearly communicate how the applicant meets the required qualifications and additional requirements.

Applicants are required to include contact information for at least three (3) professional references in the application.

Benefits
Competitive benefits available hrs.wsu.edu/benefits

Appointment Status Permanent
Job Appointment (FTE%)

100%

Position Term in Months 12
Monthly Salary Commensurate with qualifications and experience.

Position Qualifications

Required Qualifications

Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements

Experience in making public presentations to diverse groups of individuals.

Strong organizational and task-management skills and ability to prioritize.

Demonstrated ability to work independently and as part of a team.

Excellent written and oral communication.

Strong customer service skills.

Ability to work flexible schedule including occasional weekends and late and early hours.

Experience working with a diverse student population.

Preferred Qualifications

Masters degree in student personnel administration, educational administration, educational leadership, or related field.

Demonstrated knowledge of general education courses and requirements of academic programs offered at WSU.

Experience with academic transfer programs.

Will this position require a background check? This position has been designated by the department to require a background check

Posting Detail Information

Open Date 09/12/2017
Close Date 09/26/2017
Open Until Filled No
Special Instructions to Applicants
EEO Statement

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Posting Number 20133698P

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Reference Contact Info
Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. The classification requirements for this position are a Bachelor’s degree AND two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. Do you meet these classification requirements?
    • Yes
    • No
  2. How did you hear about this employment opportunity?
    • WSU Website
    • Personal Contact/Referral
    • Career Fair
    • Professional Journal/Association
    • Newspaper
    • Radio
    • Association of Public and Land Grant Universities (APLU)
    • Chronicle of Higher Education
    • Higher Ed Jobs
    • Higher Education Recruitment Consortium (HERC)
    • Indeed.com
    • Inside Higher Ed
    • State of Washington WorkSource
    • Workplace Diversity
    • US.jobs
    • Facebook
    • LinkedIn
    • Twitter
    • Other